Resume
Resume
Education
Emerson College, Boston, MA
Degree: Master of Fine Arts, December 2003
Program of Study: Creative Writing
Wheelock College, Boston, MA
Degree: Bachelor of Arts, May 1996
Major: Elementary Education/Theatre Arts
Certification: MA State Elementary (1-6) #349152
Employment
Drexel University, College of the Arts and Sciences, Philadelphia, PA
September, 2004-present
Adjunct Assistant Professor and Faculty Tutor
² Teacher of English 101, English 102, English 103 (Freshman Writing Sequence—online, hybrid, and in-person) and Communications 210 (Business Writing)
² Tutor in the Drexel Writing Center, editing the writing of both undergraduate and graduate students. Online tutor for WCOnline.
University of Pennsylvania, Wharton Executive Education, Philadelphia, PA
August, 2005-August, 2006
Freelance Writer
Individual Doctoral and Master’s Degree Students
May, 2004-present
Editor/Dissertation/Thesis Coach for various students
Emerson College, Department of Writing, Literature, and Publishing; Department of Interdisciplinary Studies, Boston, MA
September, 2002-May, 2004
Adjunct Instructor
² Teacher of WP101 (Expository Writing) and WP121 (Research Essay Writing)
² Writing Tutor, Writing Across the Curriculum
The Wheelock Family Theatre, Boston, MA
September, 2003-May, 2004
Box Office Supervisor
² Assist customers both in person and over the phone in the purchasing of tickets to a professional theatre.
² Create and maintain employee schedule for work-study box office employees.
² Supervise the training and performance of work-study box office employees.
Reed Business Information, Newton, MA
(Formerly Cahner’s Publishing Company)
December, 2000-August, 2002
Customer Service Representative/Cash Applications Analyst
² Assisted customers on the telephone with all aspects of their transactions with the company including, but not limited to: billing issues, advertising placement, contract negotiations and complaints about the product.
² Processed daily cash and wire payment transactions for 150 print and web publication invoices.
² Maintained communication with collectors to properly allocate unidentified funds.
² Developed and maintained systems for filing and record keeping for use within the Cash Applications department.
² Prepared and processed all live checks received for deposit.
CellularOne Southern New England, Westwood, MA
September, 1999-September, 2000
Customer Care Representative
² Exceeded set goals within first month.
² Received several unsolicited letters of commendation from customers as well as three certificates of achievement.
² Traveled to Little Rock, Arkansas as part of an elite team chosen to train new Customer Care Representatives.
² Member of Customer Response Team; responsible for communicating with both customers and formal departments of complaint regarding various aspects of cellular and customer service
² Was selected as an on-site peer trainer within second month.
Explore, Inc., Baltimore, MD
August, 1998-August, 1999
Lead Teacher, Site Coordinator and Area Director
² Increased enrollment by 110% within first five months.
² Led groups of elementary-aged children in various after school activities such as art projects, homework completion and Internet and computer exploration.
² Acted as a liaison between families and the corporation.
St. Hilda’s & St. Hugh’s School, New York, NY
June, 1996-June, 1997
Assistant Kindergarten Teacher and Assistant Director of Afterschool
² Co-created and implemented Kindergarten curriculum in a class of twenty children.
² Managed staff of 5 teachers and assistants and acted as lead teacher for 3-5 year olds.
Wheelock College, Boston, MA
January, 1993-May, 1996
Peer Tutor in the subjects of Mathematics, Grammar, Writing, and Sociology
² Ran the peer Writing Center, responsible for editing and proofreading student work both for content and grammar.
² Served as primary one-on-one tutor for students needing to pass the College’s mandatory Writing Proficiency Exam.
Independent Families
September, 1994-present
Private tutor for post-undergraduate student (Writing)
Private tutor for Seventh Grade child (Grammar and Writing)
Private tutor for Fourth Grade child (Writing)
Private tutor for First Grade child (Reading)
Private tutor for Second Grade child (Reading/Math)
Private tutor for Fifth Grade child (Mathematics)
Private tutor for faculty member (Writing)
Training and Experience
City Stage, Inc., Boston, MA
January, 1996-May, 1996
Internship in the Arts/Drama Instructor at the Blackstone Elementary School, Boston, MA
² Co-created and implemented Drama Curriculum in grades K-5 including Special Needs.
² Organized, planned, and presented culminating performance.
Michael Driscoll Elementary School, Brookline, MA
September, 1994-December, 1994
Student Teacher/Second Grade
² Independently created and implemented an integrated curriculum on Birds for an inclusive classroom.
² Projects included Migration Mapping, Chronological Sizing, and Dissecting Owl Pellets. Culminated in individual non-fiction research books and parent presentation.